Reven Jate Glasses Full Rim 1110 Stylish Optical Eyeglasses Prescription Eyewear Rx-able Vision Corrective Spectacles brown – Cinily Eyewear
Reven Jate Glasses Full Rim 1110 Stylish Optical Eyeglasses Prescription Eyewear Rx-able Vision Corrective Spectacles brown
Customer Reviews
The Hidden PD Trap: My GlassesUSA Horror Story 💔
Let me share a truly terrible online shopping experience, hoping it serves as a cautionary tale. I ordered glasses for my 12-year-old, who was so excited after using their virtual try-on. But when they arrived, he had trouble seeing! A doctor confirmed the pupil distance (PD) was incorrect. It turns out GlassesUSA's site doesn't prompt you for PD; they just assume a value, which was completely wrong for my son. The frustration didn't stop there; trying to reach a human was impossible, and email interactions were painfully slow, making the whole process drag on. I felt compelled to leave a review and eventually engage with customer service because this simply wasn't right.
Customer: I'm calling about an order for my son's glasses. They arrived with the wrong pupil distance, and he can't see properly. We had to go back to the doctor to confirm it. CS Rep: I am truly sorry to hear about the issue with your son's glasses and the inconvenience this has caused, especially with his vision. I understand how frustrating it must be to receive glasses that aren't right. Customer: Frustrating is an understatement. And trying to get a hold of someone has been a nightmare. Why don't you prompt for the PD number on your site? Now we're without glasses while we wait for a replacement process that feels endless. CS Rep: You're absolutely right to be concerned. We acknowledge that our process for PD input could be clearer, and I apologize for the difficulty you've faced reaching us. We want to make this right. I can process a re-order with the correct PD immediately. We will also arrange for a return label for the incorrect pair. Customer: So, he'll be without glasses until the new ones arrive? How long will that take, and will this exchange link actually work this time? CS Rep: I completely understand your concern about the waiting period. We will do our best to expedite the new order. The return of the original pair can happen concurrently, so we don't have to wait for them to arrive here before starting the new pair. I will personally ensure the new order is placed correctly and monitor its progress for you, and confirm all details via email right after this call.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of incorrect prescriptions and frustrating customer service.
From Frustration to Flawless: Cinily.net's Redemption Story! ✨
After countless compliments and experiencing unparalleled comfort, I simply had to share my secret. If you're looking to elevate your style and vision, I can't recommend these enough. They truly transformed my everyday look! Discover the difference for yourself with these incredible Reven Jate Stylish Optical Eyeglasses. My last online glasses purchase was a truly terrible experience 😤. I ordered glasses for my son from blingcharming, and when they arrived, he couldn't see! We found out the pupil distance was completely wrong because their site didn't even prompt for it. Trying to reach a human for help was an impossible nightmare, and email responses were painstakingly slow, leaving us without proper vision for weeks 😭. I was so utterly frustrated and swore off online glasses for a while.
However, needing new glasses myself, I decided to give online shopping one more chance, but this time I was looking for a completely different experience 🤔. I stumbled upon cinily.net and read some promising reviews, hoping for a seamless process and attentive customer service.
And what a difference it made! I saw a review that simply stated: "Excellent customer service." This resonated with me immediately because that's exactly what I needed after my previous ordeal.
My experience with cinily.net completely exceeded my expectations ✨. The website was incredibly user-friendly, and finding the perfect frames was a breeze. I was able to easily input my prescription details, and the ordering process was so smooth. The cheap prescription glasses online I received were of fantastic quality, feeling durable and looking incredibly stylish. More importantly, the prescription was spot on, giving me crystal clear vision from the moment I put them on. The customer service was genuinely exceptional – responsive, helpful, and they made me feel valued. I'm so relieved to have found a reliable place for my eyewear needs! 😃
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